You're here

Visitors find the boutique in a minute

NaviGo guides visitors to the boutique door step by step. No app install, no beacons, no satellite.

Floor 1
Turn right in 40 m then straight down the gallery
ZaraFloor 2, 3 min walk

Why is the map on your phone useless inside a mall?

Satellite signal doesn't get through the roof and walls. The phone shows a dot the size of half a gallery, or nothing at all.

Visitors go and ask at the info desk. The way to the same boutique gets explained hundreds of times a day.

Tenants in the far galleries lose footfall for one reason: visitors never get that far.

Three steps every visitor already knows

  1. 1

    Points the camera at a QR code

    QR codes sit at the entrances, in the parking garage and at the wayfinding stands. The map opens in the browser and knows right away where the visitor is. Nothing to download.

  2. 2

    Chooses where to go

    Search by name, category or service. Restroom, ATM, exit, food court or the boutique you want.

  3. 3

    Follows the prompts

    The route guides you step by step and switches floors on its own at the escalator or elevator. Position comes from the phone's own sensors, so it works in the far galleries where the signal is weak.

NaviGo route screen: a yellow line to the boutique, travel time and distance
NaviGo directory screen: boutiques with logos, floor, category and open/closed status
NaviGo navigation screen: the “Keep right” prompt, the path walked so far, travel time and distance to the destination
Real screens from the working app

One product, every kind of building

The navigation logic is the same; the vocabulary and the scenarios change: stores in a mall, boarding gates at an airport, rooms in a clinic.

Malls

Stores, food court, parking, tenant promotions.

Airports

Gates, check-in, passport control, walk time to your gate.

Expos

Stands and pavilions, the program, a route from your shortlist.

Clinics

Rooms, reception, lab. Fewer late arrivals for appointments.

Rail stations

Platforms, ticket offices, waiting areas, exits to the street.

Where do visitors actually go?

Navigation leaves a trail: which routes visitors build, which boutiques they reach, which galleries they walk past. It's the first reliable answer to what's really happening in the mall.

  • Heat map of footfall by gallery and floor
  • Demand by boutique: what gets searched and where routes lead
  • Lost-and-found reports with the visitor's route attached
  • A separate dashboard for each tenant: boutique listing, hours, photos

The brighter the line, the more visitors walk that gallery.

What it takes to launch

Floor plansAny format that shows the walls and corridors.
MappingWe trace the galleries and drop in boutiques, escalators and elevators in the editor.
QR codesWe print them and put them up at the entrances, in the parking garage and at the info desks.
LaunchVisitors open the map from a link or a QR code.

Let's talk about your mall

Message us on WhatsApp: tell us about the building, the floors and the tenants, and we'll say what's realistic and how long it takes.

Set up your venue

FAQ

Do visitors need to install an app?

No. The map opens in the browser from a link or a QR code. It works on any phone.

Do you need beacons or any other hardware?

No. Position comes from the phone's own sensors, starting from the point the visitor confirmed with a QR code or picked by hand. Nothing to install, no hardware to maintain.

What do you need from us to launch?

Floor plans and one contact who can answer questions about the building. We map the galleries and boutiques ourselves, in our own editor.

How do we update the map when tenants change?

In the manager's dashboard: rename a boutique, change its category or hours yourself in a minute. Tenants can be given access to their own listing.

How much does it cost?

Depends on the floor area and the number of floors. Message us and we'll price it for your mall.